The Challenges of the Digital Transformation of Democracy
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Abstract
Digital technologies raised the expectation of improving democracy by generating spaces and instruments to increase citizen participation. However, some of its uses have led to denigrate democratic deliberation. With an analytical method on theoretical references and the results of empirical research, the democratic challenges of digital technologies are reviewed to show their political and ethical nature. The results show reasons to abandon optimistic techno-determinism. The findings suggest, on the one hand, that digital technology can solve the obstacles of sophisticated public policy information and the complexity of the huge number of participants. But, on the other hand, digital processes should not be homogenized, nor pigeonholed into models of electronic democracy; endogenous defects should be inhibited with self-correcting designs. The task of digital technologies in the future is to develop artificial intelligence to implement the largest possible number of citizen participation mechanisms, expand their demographic reach to close gaps, complement mediation procedures and promote inclusive deliberation. The corollary shows that the future of electronic democracy lies in techno-political pedagogy.
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